Customer Support Executive BY F:S

Job description

**Job Title: Customer Support Executive / Telecaller (Voice Process)** **Experience: 0 - 2 Years (Freshers are welcome!)** **Shift: Day Shift** **--- JOB RESPONSIBILITIES ---** - **Make outbound calls to existing and potential customers to assist with queries and service requirements.** - **Handle incoming customer calls, providing quick and accurate solutions in a professional manner.** - **Maintain clear and friendly communication to ensure high customer satisfaction.** - **Follow up with clients regarding their bookings, requests, or onboarding process.** - **Log daily call details, customer updates, and follow-ups in the internal CRM / system accurately.** - **Coordinate with internal teams to resolve customer issues effectively.** **--- CANDIDATE REQUIREMENTS ---** - **Minimum Qualification: 12th Pass or Graduate in any stream.** - **Experience: 0 to 2 years in Telecalling, BPO, Voice Process, or Customer Support (Freshers with good communication skills can apply).** - **Languages: Fluent in English and Local Language [e.g., Hindi / Kannada / Tamil / Telugu].** - **Skills: Active listening, clear phone etiquette, problem-solving, and basic computer knowledge.** - **Must be comfortable with regular phone calling and daily outreach targets.** **--- PERKS & BENEFITS ---** - **Fixed Monthly Salary + Performance Incentives** - **Clear Career Growth & Promotion Opportunities** - **Standard Day Shift Timings** - **Friendly & Supportive Work Environment**