Customer Support Representative (FinTech )

Job description

We are hiring Customer Support Executives for a FinTech process. Interested candidates can apply now. Contact HR Danica 9702047648 Key Responsibilities: - Handle inbound customer queries via calls. - Resolve customer concerns related to financial products and services. - Provide accurate information while maintaining high service standards. - Escalate complex issues when required. - Maintain customer records and adhere to process guidelines. Eligibility Criteria: - Minimum HSC/Graduate. - Good communication skills in English. - Freshers and experienced candidates are welcome to apply. - Basic computer knowledge is required. Salary & Benefits: - Salary: 16,000 18,000 per month. - Plus Pacman of upto 2k and travel allowance of 2.2k Shift Details: - 5 Days Working. - 2 Rotational Week Offs. - Rotational Shifts (as per business requirements). Location: Andheri Preferred Skills: - Excellent communication and customer service skills. - Problem-solving ability. - Willingness to work in rotational shifts. - Positive attitude and customer-first approach.