Data Analytics- Technical Support

Job description

**Job Requirements\\*** - 3+ years of experience in **Data Analytics, Data Engineering, or Reporting roles** - Strong expertise in **SQL** for querying, transformation, and analysis - Experience analyzing data, creating data models, and supporting analytics workloads - Understanding of **compute fundamentals** (virtualization, containerization, OS, system administration) - Experience with **cloud platforms** (GCP preferred; AWS/Azure acceptable) - Knowledge of **data warehousing concepts** - Experience working with **relational and/or nonrelational databases** - Familiarity with **big data technologies** (Spark, Hadoop, Hive) - Handson experience using **Git / version control** - Minimum **CEFR B2 communication proficiency** **Key Responsibilities\\*** - Provide **Tier2 technical support** for data analytics and reporting use cases - Troubleshoot complex issues related to **SQL queries, data pipelines, and analytics platforms** - Support customers in **data modeling, performance optimization, and insights generation** - Analyze logs, dataset behavior, and system performance to identify root causes - Work with crossfunctional teams to resolve escalated analytics issues - Maintain **accurate documentation** for cases, solutions, and known