Delivery Consultant - zMQ & CICS
IBM · Bengaluru, Karnataka, India
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IBM · Bengaluru, Karnataka, India
Your Role and Responsibilities: • Install, configure, upgrade, and maintain **IBM MQ environments** across z/OS and distributed platforms • Administer and manage **queue managers, queues, channels, listeners, clustering, and security configurations** • Provide support for **CICS environments, including basic troubleshooting, region monitoring, transaction analysis, and coordination with application teams • Develop and support **integration solutions** using MQ and CICS across enterprise applications • Work with MQ and CICS to support **ISV products**, including **OMEGAMON customization and monitoring enhancements** • Monitor **MQ and CICS infrastructure health, performance, and availability** using enterprise monitoring tools • Troubleshoot MQ-related issues such as **channel failures, queue buildup, connectivity problems, and performance bottlenecks** • Perform **CICS transaction analysis and debugging**, including handling abends and system issues • Implement **capacity planning, tuning, and optimization** for MQ and CICS environments • Implement and manage **MQ security** including SSL/TLS, CHLAUTH rules, OAM, and certificate management • Perform **CICS region configuration and optimization** to ensure efficiency and high availability • Collaborate with **application, middleware, infrastructure, and support teams** to ensure seamless messaging and transaction processing • Support **production deployments, migrations, and maintenance activities** • Ensure **high availability, resilience, and disaster recovery readiness** of MQ and CICS systems • Create and maintain **operational documentation, standards, and procedures** • Ensure compliance with **organizational security, audit, and operational policies** **Required Education: Bachelor's Degree Preferred education Master's Degree Required Technical and Professional Expertise: • 410 years experience in **IBM MQ and CICS administration/support** • Strong hands-on experience with **IBM MQ on z/OS and/or distributed platforms** • Solid understanding of **MQ architecture, including queue managers, channels, clustering, and publish/subscribe • Experience in **MQ installation, configuration, patching, and upgrades** • Strong expertise in **MQ troubleshooting and performance tuning** • Knowledge of **MQ security**: SSL/TLS, certificate management, CHLAUTH, and OAM • Working knowledge of **CICS concepts**, including region operations, transactions, and basic system administration • Experience with **CICS monitoring and troubleshooting** (transaction failures, dumps, performance issues) • Familiarity with **z/OS environment** (JCL, TSO/ISPF, SDSF) • Experience in **scripting/automation** (REXX, Shell, Python, or Perl) • Familiarity with monitoring tools such as **OMEGAMON, Tivoli, Dynatrace, AppDynamics, or similar** • Understanding of **high availability, disaster recovery, and failover mechanisms** • Strong analytical, communication, and problem-solving skills **Preferred Technical and Professional Experience: • Experience with **IBM MQ on z/OS environments (advanced administration)** • Exposure to **CICS system programming or advanced administration activities** • Knowledge of **WebSphere Application Server (WAS), Kafka, or other integration/messaging platforms** • Experience with **DevOps tools and automation** (Jenkins, Ansible, CI/CD pipelines) • Familiarity with **Zowe CLI, modern mainframe tooling, or automation frameworks** • Exposure to **cloud platforms and containerized MQ deployments (OpenShift, Kubernetes)** • Knowledge of **RACF and mainframe security frameworks** • Experience with **REST APIs, MQ client connectivity, and hybrid integration patterns** • Understanding of **z/OS Connect Enterprise Edition and API enablement** • Experience with **event-driven architectures and streaming integrations** • IBM MQ and/or **CICS certifications** are an added advantage • Experience in **banking, financial services, or large enterprise environments** • Ability to mentor junior team members and contribute to **solution design and architecture discussions** **Years of Experience:** 4 - 10