Delivery Operations Analyst-Voice

Job description

**Skill required:** Payroll - Payroll Process Design **Designation:** Delivery Operations Analyst **Qualifications:**Any Graduation **Years of Experience:**3 to 5 years **About Accenture** Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com **What would you do?** Job Summary The role is responsible for supporting end-to-end payroll processing activities for EMEA entities in line with defined payroll calendars, compliance requirements, and internal process guidelines. The incumbent will manage payroll inputs, validate employee data, coordinate with internal stakeholders and payroll vendors, and ensure timely and accurate payroll execution. This role requires strong attention to detail, process discipline, data accuracy, and the ability to work collaboratively across countries and functions. \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Key Responsibilities Payroll Processing • Support end-to-end payroll input collection and validation for EMEA entities. • Process payroll-related transactions such as: o New joiners o Employee changes o Salary updates o One-time payments o Deductions o Terminations o Leave and absence inputs o Time a Job Summary The role is responsible for supporting end-to-end payroll processing activities for EMEA entities in line with defined payroll calendars, compliance requirements, and internal process guidelines. The incumbent will manage payroll inputs, validate employee data, coordinate with internal stakeholders and payroll vendors, and ensure timely and accurate payroll execution. This role requires strong attention to detail, process discipline, data accuracy, and the ability to work collaboratively across countries and functions. \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Key Responsibilities Payroll Processing • Support end-to-end payroll input collection and validation for EMEA entities. • Process payroll-related transactions such as: o New joiners o Employee changes o Salary updates o One-time payments o Deductions o Terminations o Leave and absence inputs o Time a Data Management & Validation • Review employee master data for completeness and accuracy in HR systems. • Validate payroll input files and supporting documents before submission. • Identify discrepancies and coordinate with relevant stakeholders for corrections. • Maintain trackers, checklists, and payroll processing records. Stakeholder Coordination • Coordinate with HR teams, managers, employees, payroll vendors, and internal support teams for payroll-related inputs and issue resolution. • Follow up on pending inputs, approvals, and missing data to avoid payroll delays. • Support query handling related to payroll proc **What are we looking for?** Data Management & Validation • Review employee master data for completeness and accuracy in HR systems. • Validate payroll input files and supporting documents before submission. • Identify discrepancies and coordinate with relevant stakeholders for corrections. • Maintain trackers, checklists, and payroll processing records. Stakeholder Coordination • Coordinate with HR teams, managers, employees, payroll vendors, and internal support teams for payroll-related inputs and issue resolution. • Follow up on pending inputs, approvals, and missing data to avoid payroll delays. • Support query handling related to payroll processing activities within defined SLAs. Compliance & Controls • Ensure payroll processing is executed in alignment with country-specific requirements, internal controls, and compliance standards. • Follow data privacy and confidentiality requirements, including GDPR and internal policies. • Support audit requirements by maintaining proper documentation and process records. • Adhere to SOPs, desktop procedures, and process governance requirements. Issue Resolution & Continuous Improvement • Identify payroll issues, errors, or exceptions and escalate them appropriately. • Support root cause analysis for payroll discrep Data Management & Validation • Review employee master data for completeness and accuracy in HR systems. • Validate payroll input files and supporting documents before submission. • Identify discrepancies and coordinate with relevant stakeholders for corrections. • Maintain trackers, checklists, and payroll processing records. Stakeholder Coordination • Coordinate with HR teams, managers, employees, payroll vendors, and internal support teams for payroll-related inputs and issue resolution. • Follow up on pending inputs, approvals, and missing data to avoid payroll delays. • Support query handling related to payroll processing activities within defined SLAs. Compliance & Controls • Ensure payroll processing is executed in alignment with country-specific requirements, internal controls, and compliance standards. • Follow data privacy and confidentiality requirements, including GDPR and internal policies. • Support audit requirements by maintaining proper documentation and process records. • Adhere to SOPs, desktop procedures, and process governance requirements. Issue Resolution & Continuous Improvement • Identify payroll issues, errors, or exceptions and escalate them appropriately. • Support root cause analysis for payroll discrep **Roles and