Deputy Manager - Key Account

Job description

**Primary responsibility of a key account manager is to enhance AMC + retrofit business and customer delight of existing and new Key accounts and then supported with the additional responsibilities listed below:** **2. Building and maintaining relationships: Establishing strong, trust-based relationships with key clients to ensure satisfaction and retention.** **3. Business Development: Identifying new business opportunities and potential clients within the target market segments. This includes prospecting, networking, and building relationships to expand the client base.** **4. Client Acquisition: Leading the process of acquiring new clients by presenting the company's investment products and services effectively. This involves understanding client needs, conducting presentations, and negotiating terms to secure new accounts.** **5. Relationship Management: Building and maintaining strong relationships with existing clients to ensure satisfaction, retention, and potentially upselling additional products or services.** **6. Sales Strategy Development: Developing and implementing sales strategies and tactics to achieve sales targets and objectives set by the company. This includes setting sales goals, forecasting sales projections, and monitoring performance metrics.** **7. Cross-functional collaboration: Working closely with sales, marketing, customer support, and other departments to meet client needs effectively.** **8. Negotiation and contract management: Handling negotiations, contracts, and pricing discussions to maximize profitability while maintaining client satisfaction.** **9. Forecasting and reporting: Forecasting sales and revenue targets from key accounts and providing regular reports to management on account status and performance.** **10. Problem-solving: Addressing any issues or concerns raised by key clients promptly and effectively, acting as the main point of contact for conflict resolution.** **11. Customer advocacy: Acting as a customer advocate within the company, ensuring that client feedback is heard and acted upon to continuously improve products and services.** **12. Risk management: Identifying potential risks within key accounts and developing strategies to mitigate them, ensuring long-term stability and growth** **Role & responsibilities** **Preferred candidate profile**