Deputy Manager(Network Engineer))

Job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply- **Job Title:** Deputy Manager(Network Engineer)) **City:** Pune **State/Province:** Maharashtra **Posting Start Date:** 7/7/26 **Wipro Limited (NYSE:** WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. **Job Description:** Job Description Job Description **Role:** Deputy Manager – Network Engineering (ESA T2) **Band:** B3 – Deputy Manager **Location:** Pune **Shift:** Night Shift / US Working Hours **Work Mode:** 90% Voice | 10% Non-Voice **Language Requirement:** English (Good written and verbal) **Reporting To:** Manager / Operations Manager (ESA) **Note:** Candidate must have excellent communication skills CCNA certification is mandatory Position Purpose The Deputy Manager – Network Engineering (ESA T2) serves as a senior technical authority responsible for handling complex enterprise network troubleshooting, live production network changes, and design validation across global customer environments. Qualifications & Experience Education Graduation (Mandatory) Certifications (Mandatory) External technical certification such as CCNA, CCNP, or equivalent Experience **Total Experience:** 10+ years in Enterprise Network Engineering / Service Assurance Relevant Experience Breakdown 8–10 years of experience in advanced routing, switching, firewall, WAN and WLAN troubleshooting 3+ years of experience handling P1/P2 escalations, live change windows, and customer-facing technical discussions Essential Hiring Skills (Must-Have) Core Technical Expertise Strong expertise in LAN, WAN, WLAN, MPLS, BGP, OSPF, EIGRP, and VPN technologies **Hands-on experience with:** Routers and Switches Load Balancers Firewalls (FortiGate preferred) Wireless technologies (Cradlepoint and enterprise WLAN platforms) Experience with SD-WAN solutions and hybrid network architectures Strong exposure to ISP site installations, Test & Turn-Up (TTU), and end-to-end commissioning and validation Good-to-Have Skills CCNA Global Certification with a valid Cisco ID CCNP or equivalent advanced networking knowledge Understanding of commercial constructions (Classic, BFG) Key Responsibilities (Technical IC-Focused Role) Technical Escalation & Incident Ownership Act as the final technical escalation point for complex enterprise network issues across all severity levels Lead advanced fault isolation and resolution across LAN, WAN, WLAN, and ISP handoffs Drive resolution during major incidents, ensuring accurate ETTRs and maintaining customer confidence Network Design, Change & Validation Prepare, review, and approve configurations for new customer installations and live production network changes Execute and govern live change windows while minimizing risk and service impact Support device and circuit decommissioning activities with zero customer impact Important Note This role does not include people management, performance reviews, or workforce ownership. It is a purely technical individual contributor role. **Mandatory Skills:** Customer Service . **Experience:** 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. **#body.unify div.unify-button-container .unify-apply-now:** focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-