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Job Description - -------------- **Greetings from TATA CONSULTANCY SERVICES!** **Skill: Smart COMM/ Thunderhead** **Years of Experience: 5-10 years** **Location: Gurugram** **Job Description:-** * Develop and maintain customer communication templates using Smart Communications (SmartCOMM). * Design dynamic, data-driven templates for documents such as statements, letters, and notifications. * Work closely with business stakeholders to gather requirements and translate them into technical solutions. * Perform template testing, debugging, and optimization for performance and accuracy. * Support integration of SmartCOMM with backend systems using basic Java knowledge. * Assist in deployment and environment management using AWS services. * Troubleshoot issues related to document generation and formatting. * Ensure compliance with branding and regulatory standards in all communications. * Participate in code reviews, documentation, and best practice implementation. * 5+ years of hands‑on experience with OpenText SmartCommunications / GMC Inspire * Strong experience in template design, rule configuration, and data mapping * Proficiency in SmartCOM Designer, Content Author, and Control Center * Working knowledge of XML, XSD, XPath, XSLT * Good understanding of document composition, formatting, and output management * Experience in batch and on‑demand document generation * Hands-on experience with Smart Communications (Thunderhead / SmartCOMM). * Strong understanding of document composition and template design. * Basic knowledge of Java (for integrations, APIs, or debugging). * Basic understanding of AWS services (e.g., S3, EC2, CloudWatch). * Knowledge of XML, JSON, and data mapping. * Familiarity with HTML/CSS for template styling.