DevOps Engineer

Job description

**About the Company** Vymo transforms how financial institutions manage their distribution networks and collections operations. Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections. **Why Global Leaders Choose Vymo** Vymo partners with financial institutions through a comprehensive solution that combines deep domain expertise with cutting-edge technology. Our platform's human-centric design, coupled with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement. **Recognition & Trust** - Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital, and Bertelsmann Investments. - Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more! - Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking. - Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as a "Strong Performer" in Forrester's Sales Engagement Wave Report. - Microsoft 'AI for All' award winner for innovation in artificial intelligence. **About the Role** This is a highly active entry-level SRE role designed to help build and secure the reliability of a high-scale financial platform. Working alongside Product and Engineering teams, you will learn to map failure points, dig deep to find actual root causes, and help build self-healing systems that support Vymo's global infrastructure. The ultimate goal is for you to dive deep into how high-scale distributed systems work, rapidly building enough context on our infrastructure bottlenecks that senior engineers trust you to spot system limitations just as well as the authors of the service. **Responsibilities** - **Build & Improve Reliable Infrastructure:** Contribute to building, scaling, and maintaining resilient AWS or Azure cloud infrastructure while partnering with engineering teams to optimize system reliability and operational efficiency for Vymo's growing global customer base. - **Automate & Streamline Engineering Workflows:** Optimize CI/CD pipelines and drive Infrastructure as Code (IaC) initiatives using Terraform or CloudFormation to automate repetitive operational tasks and ensure safe, efficient software deployments. - **Enhance Observability & Operational Excellence:** Implement advanced monitoring and logging using tools like Prometheus, Grafana, or Datadog to rapidly troubleshoot production incidents and conduct deep-dive root cause analyses that prevent recurring issues. - **Support Security & Platform Reliability:** Embed DevSecOps best practices into deployment pipelines and maintain secure cloud environments through robust IAM, networking, and infrastructure security configurations that align with industry compliance standards. - **Learn, Collaborate & Grow:** Partner with Product and Engineering teams during architecture reviews and incident postmortems to improve platform performance while continuously mastering modern SRE, DevOps, and cloud practices. **Qualifications** - Requires 1–3 years of hands-on experience in cloud-native environments (AWS, GCP, or Azure), supporting production systems and driving operational excellence. **Required Skills** - **Orchestration & Automation:** Working knowledge of Kubernetes, Docker, and CI/CD pipelines (Jenkins, GitLab CI, or ArgoCD), with the ability to automate operational tasks using Bash or Python. - **Infrastructure as Code:** Exposure to tools like Terraform, CloudFormation, or Pulumi to provision and maintain version-controlled cloud infrastructure. - **Observability & Incident Management:** Hands-on experience with monitoring tools (Prometheus, Grafana, Datadog, or ELK) and participating in incident response and root cause analysis. - **Cloud, Security & Reliability:** Strong understanding of Linux, networking, IAM, DNS, and cloud services, with preferred exposure to DevSecOps and compliance standards like SOC 2, ISO 27001, or GDPR. **Preferred Skills** - **Mindset & Core Traits:** Driven to dig beneath the surface of distributed systems and ask "why" repeatedly to learn from production challenges. - **Automation First:** Proactively eliminates repetitive work by identifying opportunities to improve efficiency through scripting and tooling. - **Reliability Mindset:** Takes ownership of system health by flagging risks and improving observability to build scalable infrastructure. - **Collaborative Problem Solver:** Partners with Product and Engineering to troubleshoot live issues and continuously enhance platform reliability. - **Growth Mindset:** Thrives in fast-paced environments, eager to learn from senior engineers and take ownership of critical systems. Vymo is committed to diversity and inclusivity in the workplace.