Director - Product Management (Digital product) - Gurgaon - IndiGo

Job description

**Director of Product (Digital Product) & Growth IndiGo Marketplaces** Level: Director (12-18 yrs experience) Location: Gurugram, India Work Mode: Work from Office (All 5 Days, Monday Friday) Function: Digital & E-Commerce | Reporting To: Business Head IndiGo Marketplaces Team: Yes (3-4 Product Managers) **About the Role** IndiGo Marketplaces is building one of Indias leading travel and lifestyle commerce ecosystems. The Head of Product & Growth will own product vision, execution, growth, platform evolution and organizational capability across the Marketplace ecosystem. **The Opportunity** This is not a traditional product role. The successful candidate will operate as a business leader, product strategist, delivery driver and growth catalyst, balancing commercial outcomes, customer experience and technology execution. **Marketplace Platform Ownership** Own end-to-end product strategy, roadmap, platform performance, customer experience, scalability, adoption, retention and revenue growth across marketplace businesses. **Business Expansion & New Product Development** Lead identification, development and launch of new digital commerce products, services and customer propositions aligned with long-term Marketplace strategy. Drive initiatives from concept through commercialization, including opportunity assessment, problem discovery, business case development, stakeholder alignment, launch execution and scaling. **Growth, Conversion & Commercial Performance** Own conversion, revenue growth, attach rates, customer engagement, retention, loyalty, funnel optimization and experimentation programs. Drive measurable business outcomes through data-led decision making. **Technical & Delivery Governance** Challenge delivery timelines, evaluate technical trade-offs, understand APIs, integrations and platform architecture, improve delivery predictability and accelerate time-to-market without compromising quality. **Stakeholder Leadership & Influence** Influence without authority across Technology, CX, Loyalty, Finance, Commercial, Operations, Marketing, Procurement, Legal and external partners. **Product Organization Leadership** Build and mentor a high-performing team of Product Managers and Product Owners while establishing governance, accountability and product management best practices. **Experience** 12–18 years overall experience, 8+ years in Product Management, 3+ years leading product teams, proven ownership of large-scale consumer platforms and experience driving measurable commercial outcomes. **Preferred Background** Travel, OTA, Airline, Hospitality, Mobility, E-commerce Marketplace, Consumer Internet, Loyalty or Digital Ecosystem experience. Travel domain experience strongly preferred. **Educational Qualifications** Degree in Engineering, Computer Science, IT, Mathematics, Statistics, Economics or similar quantitative discipline. MBA from a premier institution preferred. Relevant certifications in Product Management, Analytics, Agile or Technology Leadership are advantageous. **Leadership Attributes** Business ownership mindset, technical credibility, commercial orientation, customer obsession, execution excellence, resilience, influence and decision-making under ambiguity. **What Great Looks Like** Establish a long-term product vision, improve conversion and engagement, accelerate delivery velocity, strengthen platform scalability and build a high-performing product organisation within 18–24 months.