Director - Transformation

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Director - Transformation What this job involves: Responsible for designing globally consistent process and ensuring technology platform leverage to continuously optimize operations and properly support business requirements. Design, document and implement standard world class processes driven by lean re-engineering and be a key enabler in helping to drive the digitization and automation of our service delivery. Manage the design process for transformational projects as defined within the Global Finance Roadmap • Define the target state to ensure long term process standardization, optimization and automation in collaboration with the Business Architect and Process Excellence Lead in response to business demand and external benchmarked. • Translate the improvement initiatives into deliverables and work with Regional Service Delivery Lead to operationalize them. • Manage and coordinate the ongoing prioritization and delivery of enhancements to our global operating platform. • Develop future process maps and work with project teams to develop new or refreshed processes to be deployed to the operational delivery teams. Ensure the following design principles are considered in the end-state process: resource requirements, process lead time and quality • Contribute to defining and continuously assessing the system enhancements roadmap in collaboration with business lines and functions across JLL. Translate the changes initiatives of JLL functions and business lines into process and system demands • Own & drive the Transformation Change agenda to address Gaps, Defects / Bugs, Optimization & Digitization opportunities: • Strategy definition: Support development of transformation strategy for finance & business across people, process, systems, and data. • Project Accountability: Own delivery of different aspects of project management including – due diligence, solution design, implementation roadmap, project coordination, risk management, testing coordination and stakeholder communication. • Project planning and execution: Generate and deliver a detailed project execution plan concerning the execution of all aspects of the project. • Business Case: Prepare cost-benefit analyses for projects across departments while identifying areas where cash flow and revenue can be improved. • Budgetary oversight - develop project budgets, obtain approvals for and adhere to project scope. Own budget of the assigned project and enable project sponsor to make well-informed decisions about proposed investments, emerging opportunities, and areas for improvement. • Requirements gathering: Working with the business and finance teams to understand and clarify their requirements, develop scope, cost, and budget estimates and present to the sponsor for approval. • Risk Management – Consider the potential impact the project will have on the business should it cause an interruption and identify appropriate actions plans to mitigate risk. • Stakeholder Management: Collaborate closely with the stakeholders and project/business case sponsors to make sure that the appropriate level of investment is assigned off and deployed within Finance. • Project Reporting: Present progress updates to Steering Committees and Working groups and drive meaningful insights. Providing a roadmap for success Working with stakeholders, you’ll set the vision for every project and enforce a process that helps everyone get to the finish line. This entails exploring stakeholders’ needs through conducting meetings with relevant parties (clients, consultants, contractors, agencies), as well as doing the necessary follow-through research and analysis. Afterward, you’ll get down to the project’s nitty gritty—such as the corresponding contract, cost, schedule, and health and safety requirements. And then you’ll proceed to creating the execution plan that ensures delivery of outputs to the stakeholders’ expectations and meets our own commercial objectives. While formulating strategies that will lead to the project’s success, you’ll also closely manage the team and keep track of the project’s progress—from concept design, design development, construction documents, as-build drawings, and handing over of documents. . You’ll need to collaborate effectively with a range of stakeholders, leading from the front while also taking the time to understand their point of view. Sound like you? Our successful Global Process owners … • Engage confidently with internal and external stakeholders and see things from their perspective. • Are driven to succeed and love achieving challenging goals. • Bring a structured and organised approach to everything they do.  • Communicate and collaborate to achieve success. • Thrive under pressure and deal effectively with tight deadlines and high expectations. To apply you need to be: • Ability to engage with stakeholders at a variety of levels • Should have run transformation projects and opera