Domain Consultant
HCLTech · State of Telangāna, India
HCLTech · State of Telangāna, India
Hyderabad, Telangana Job Summary 8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role. 5+ years of experience managing executive business stakeholders in a customer organization, preferred. 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred Knowledge of ServiceNow’s integration tools and capabilities preferred 2+ years of experience working with Procurement and/or Supply Chain processes or technology preferred Experience implementing ServiceNow Source-to-Pay Operations products strongly preferred. Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain **Other skills which will help you succeed in this role:** data driven, experience with value consulting/realization, verbal and written communication talent, content (webinar) development Key Responsibilities 1. To integrate/re-engineer / design process(s) to maximize the adoption and usage of pre-delivered Best Practices /Standard Functionalities 2. To evaluate & recommend different appropriate product solutions based on customer requirements. 3. To identify and facilitate customer to implement organizational changes required for effective business product Implementation 4. To design and conduct solution workshop(s) to get early buy-in from the relevant stakeholders and thereby also identify additional opportunities to engage with the client 5. To develop and guide others for their career progression 6. To continually update oneself for developing self; contribute to business cases| market collaterals etc. **#body.unify div.unify-button-container .unify-apply-now:** focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-