Duty Manager

Job description

- **Operational Oversight:** - Oversee daily operations, ensuring adherence to company standards and procedures. - Monitor and maintain the facility's condition, addressing any maintenance or safety concerns. - Ensure all areas are clean, organized, and presentable. - Handle any emergencies or incidents that may arise, following established protocols. - **Customer Service:** - Provide exceptional customer service, addressing inquiries and resolving complaints promptly. - Ensure customer satisfaction and maintain a positive customer experience. - Handle customer feedback and implement improvements as needed. - **Staff Management:** - Supervise and motivate staff during shifts. - Ensure staff adherence to company policies and procedures. - Assist with staff training and development. - Manage staff schedules and ensure adequate coverage. - Dealing with staff issues that may arise during the shift. - **Security and Safety:** - Maintain a safe and secure environment for customers and staff. - Ensure compliance with health and safety regulations. - Conduct regular safety checks and inspections. - Respond to security incidents and emergencies. - **Administrative Duties:** - Complete daily reports and logs. - Handle cash management and financial transactions. - Maintain accurate records and documentation. - Opening and closing procedures. - **To Apply-6350296071,9773318053**