Dynamics CRM Architect- Technical

Job description

**About SONATA SOFTWARE:** Sonata Software, with $1 Billion Revenue, is the leading Modernization company. Our unique Modernization approach through Platformation.AI helps create Efficient and Agile digital businesses to drive intelligent ecosystems of the future. Our bouquet of Modernization Engineering Services cuts across Data, Cloud, Dynamics, Automation, Cyber Security, and around newer technologies like Generative AI, Microsoft Fabric, and other modernization platforms. **Dynamics CRM Architect- Technical** **Full Time** **Hybrid Mode- 2 days per week WFO** **Hyd/ Bengaluru** \\*\\*\\*Only 15-30 days notice candidates\\*\\*\\* We are looking for an experienced CRM Architect with strong expertise in Microsoft Dynamics 365 CRM, Power Platform, Azure integrations, and AI-led solution development. The candidate will be responsible for designing scalable CRM architectures, leading technical implementation, guiding development teams, and driving AI-enabled automation using Copilot Studio, agentic development patterns, MCP-based integrations, and AI evaluation frameworks. **Required Technical Skills** 10+ yrs of experience. · AI and Copilot Studio: Hands-on knowledge of Copilot Studio, agentic. · Dynamics 365 CRM and Dataverse: Strong experience in CRM customization. · Power Platform: Good knowledge of Power Pages, Power Apps, Power Automate. · Deployments and DevOps: Strong understanding of deployment planning, solution. · Azure Integrations: Experience with Azure Logic Apps, Azure Functions, Service. · Data and Automation: Good knowledge of ADF pipelines, data movement.