E-Branch Relationship Manager

Job description

**Job Requirements** **About theRole:** As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch. **KeyResponsibilities:** **Primary Responsibilities** - Meet and exceed revenue targets by actively engaging with customers. - Identify and explore new business opportunities to drive growth. - Ensure faster resolution of customer issues with effective follow-through. - Conduct market research to evaluate customer needs and identify selling opportunities. Secondary Responsibilities - Support and train team members to consistently exceed daily and weekly targets. - Collaborate effectively with internal and external stakeholders to achieve business objectives. What We Are Looking For **Education Qualification:** Prior experience in retail banking, sales, or customer relationship management is desirable. **Experience:** Prior experience in retail banking, sales, or customer relationship management is desirable. Skills and Attributes - Excellent written and verbal communication skills. - Strong understanding of liabilities and assets products and processes. - Exceptional convincing and interpersonal skills. - Ability to work collaboratively in a team environment. - Proactive approach to problem-solving and customer engagement.