Employee Relations Manager
Infosys · Bengaluru, Karnataka, India
Infosys · Bengaluru, Karnataka, India
**Key Responsibilities** - Manage end-to-end employee grievance resolution - Conduct workplace investigations and neutral fact-finding reviews. - Ensure adherence to governance, risk, compliance, and process standards. - Partner with business leaders, HR stakeholders, and employees to facilitate fair and timely resolution of concerns. - Drive employee relations interventions and preventive actions based on grievance trends. - Maintain case documentation, governance reports, dashboards, and audit-ready records. **Required Skills & Competencies** - Employee Relations and workplace investigation experience. - Strong interviewing, listening, and fact-finding skills. - Conflict resolution, mediation, and stakeholder facilitation capabilities. - Analytical thinking and problem-solving ability. - Strong Interpersonal Skills - Resilience and Composure - Effective verbal and written communication skills. - High standards of confidentiality, integrity, neutrality, and professional judgment.