Eng. I, Infra Stblty-4 Professionals

Job description

As one of the world s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Job Description **Key Responsibilities / Duties** : - Monitoring the infrastructure like Servers (Both Windows, Linux & Solaris), Network devices (Both Cisco & Juniper:- Switches, Routers, firewalls, WLC , WAP, VPN, UPS Etc. ) And Communication Links (MPLS - GWAN), Storage devices (Dell, Hitachi and HP) and Applications. - Perform Business Ready Checks for critical applications and Batch jobs take necessary action on the failures and report as appropriate - Utilizes enterprise monitoring solutions to identify alarms that have been triggered against the Entire environment and acknowledging the alerts / creating the tickets(Incidents) and assign to relevant teams. - Identify and track all problems relating to the production environment, resolve issues whenever possible and escalates if necessary, provides support for calls and emails to ensure all interactions are timely and professional. - Proactively contacts stakeholders when production services are significantly delayed or impacted. - Sharing the performance reports for IT Infrastructure devices to the respective support teams for analyzing. - When a problem impacts the IT services, the NOC Engineer works to triage or troubleshoot the problem, if possible. NOCs generally have standard operating procedures that the NOC Engineer will closely follow. This may include coordinating with third-party vendors, customer contacts, or other IT team - When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group. **Full Time / Part Time** Full time **Worker Type** Employee **Job Exempt (Yes / No)** No **Workplace Model** Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.