Engineer Service

Job description

Job Summary We are seeking a skilled and customer-focused HVAC Service Engineer to manage the installation, maintenance, troubleshooting, and repair of HVAC systems. The ideal candidate will have hands-on experience with air conditioning, ventilation, and refrigeration systems, ensuring optimal system performance and customer satisfaction. Key Responsibilities • Perform preventive and breakdown maintenance of HVAC systems, including chillers, VRF/VRV systems, AHUs, FCUs, package units, and ventilation equipment. • Diagnose and rectify faults in HVAC equipment in a timely and efficient manner. • Conduct installation, commissioning, and testing of HVAC systems at customer sites. • Ensure compliance with safety standards and operational procedures. • Attend service calls and provide technical support to customers. • Prepare service reports, maintenance records, and site documentation. • Coordinate with customers, vendors, and internal teams to ensure timely resolution of issues. • Monitor equipment performance and recommend corrective actions or upgrades as required. • Support AMC (Annual Maintenance Contract) activities and ensure SLA adherence. • Train customers and site personnel on the proper operation and maintenance of HVAC systems. Qualifications • Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Refrigeration & Air Conditioning, or a related field. • HVAC certification or relevant technical training is preferred. Required Skills • Strong knowledge of HVAC systems, controls, and refrigeration principles. • Experience with Chillers, VRF/VRV, DX systems, AHUs, FCUs, and ventilation systems. • Ability to read technical drawings, schematics, and wiring diagrams. • Good troubleshooting and fault-finding skills. • Knowledge of preventive and corrective maintenance practices. • Familiarity with safety regulations and industry standards. • Proficiency in MS Office and service reporting tools. • Strong communication and customer-handling skills. Preferred Skills • Experience in commercial, industrial, or facility management environments. • Knowledge of BMS (Building Management Systems). • Understanding of energy efficiency and HVAC optimization techniques. • Experience managing AMC contracts and service schedules.