Engineering Manager

Job description

A Little Taste of Your Day-to-Day Every day is different, but you’ll mostly be: Engineering Operations • Direct daily engineering activities and ensure the right team is assigned to the right task. • Ensure all hotel engineering systems, equipment and facilities operate safely and efficiently. • Create a safe, secure and comfortable environment for guests and colleagues. • Respond promptly to breakdowns, maintenance requests and operational emergencies. • Conduct regular inspections of guest rooms, public areas and back-of-house areas. • Ensure preventive and corrective maintenance is completed within agreed timelines. • Be flexible and react quickly to ad-hoc requirements where teams need to work together to complete critical tasks. Building Maintenance • Oversee general building maintenance and repairs. • Ensure effective maintenance of electrical, plumbing, mechanical and HVAC systems. • Support carpentry and civil maintenance requirements. • Monitor pumps, motors, generators, electrical panels and other critical equipment. • Ensure guest room and public area maintenance issues are resolved promptly. • Identify recurring problems and implement corrective actions. Parts, Supplies & Inventory • Maintain adequate engineering parts, tools and supplies. • Order required parts and materials in coordination with Purchasing. • Monitor engineering inventory and avoid unnecessary stock. • Minimise waste and ensure efficient use of resources. • Maintain appropriate records of spare parts and engineering equipment. • Support the hotel's green and sustainability initiatives. Team Leadership • Lead, coach and develop the Engineering team. • Allocate daily duties based on operational priorities and colleague capabilities. • Ensure the team follows safe working practices. • Provide technical guidance and on-the-job training. • Monitor productivity, attendance and performance. • Build a flexible and multi-skilled engineering team. • Encourage teamwork and a proactive approach to maintenance. Guest Experience • Ensure engineering issues affecting guests are addressed promptly. • Coordinate with Front Office and Housekeeping regarding guest room maintenance. • Follow up on guest complaints related to engineering. • Prioritise guest-impacting issues. • Ensure rooms are properly inspected following maintenance work. • Maintain a high standard of comfort and functionality throughout the hotel. Health, Safety & Compliance • Ensure compliance with applicable safety, engineering, electrical, fire and environmental requirements. • Maintain required statutory licences, certificates and inspection records. • Ensure fire and life safety systems are regularly tested and maintained. • Promote safe working practices and appropriate use of PPE. • Conduct regular engineering safety inspections. • Support emergency preparedness and response. • Work closely with Security and other departments during emergencies. Vendor & External Relationships • Build strong relationships with contractors, suppliers, guests, regulatory agencies and other external contacts. • Manage engineering service providers and contractors. • Monitor contractor performance and quality of work. • Coordinate AMC and specialist maintenance requirements. • Review technical quotations and service reports. • Ensure external agencies comply with hotel safety and operational requirements. Energy & Sustainability • Monitor electricity, water, fuel and other utility consumption. • Identify opportunities to reduce energy and water consumption. • Minimise waste and improve equipment efficiency. • Support IHG responsible business and sustainability initiatives. • Promote environmentally responsible engineering practices. Responsibilities For Holiday Inn Express Goa Morjim , the Engineering Manager will support and lead: • Testing and commissioning of MEP systems. • Electrical and HVAC commissioning. • Plumbing and water system commissioning. • STP/WTP readiness. • Fire and life safety system testing. • Lift/elevator commissioning. • Kitchen and laundry equipment commissioning. • Guest room engineering readiness. • Public area and back-of-house readiness. • Snagging and rectification. • Preventive maintenance programme implementation. • Engineering SOPs and checklists. • Engineering inventory and spare-parts planning. • AMC and service contract finalisation. • Recruitment and training of Engineering colleagues. • Statutory inspections and certifications. • Contractor and consultant coordination. • Final engineering readiness for hotel opening. Budget & Cost Control • Assist in preparing the Engineering budget. • Monitor departmental expenses against budget. • Control maintenance costs without compromising safety or guest comfort. • Monitor spare parts and consumables. • Evaluate repair versus replacement requirements. • Identify cost-saving and energy-saving opportunities. • Support capital expenditure planning. Key Performance Indicators • Preventive maintenance completion • Engineering response time • Equipment uptime • Breakdown frequency • Guest room maintenance complaints • Utility consumption • Energy cost • Maintenance cost • Engineering budget performance • Statutory compliance • Fire & life safety compliance • AMC performance • Guest satisfaction • Safety performance • Team productivity What We Need From You • Some college, diploma or advanced vocational/technical training in Engineering or a related field. • Minimum 4 years' experience in general building maintenance, hotel engineering, construction or an equivalent combination of education and experience. • Hotel experience preferred. • Strong practical knowledge of plumbing, electrical, mechanical, HVAC and carpentry. • Good understanding of building maintenance and hotel engineering systems. • Strong troubleshooting and problem-solving skills. • Ability to lead and coach a small engineer