Engineering Manager - QA & SRE

Job description

**Role Purpose:** We are looking for Engineering Manager QA and SRE. **Automation Excellence (Must Have)** - Drive an **Automation-First Quality Engineering strategy** with >90% automation coverage across critical business journeys. - Design and govern scalable test automation frameworks for Web, Mobile, API, Microservices, Performance, and Integration testing. - Lead adoption of modern automation tools such as **Playwright, Selenium, Cypress, Appium, Rest Assured, Karate, JMeter, and k6** . - Integrate automated quality gates into CI/CD pipelines to enable continuous testing and faster releases. - Define and track automation KPIs including automation coverage, execution efficiency, defect leakage, and release readiness. - Leverage **AI-powered testing, self-healing automation, predictive quality analytics, and intelligent test selection** to improve engineering productivity. - Drive shift-left and shift-right testing practices across the development lifecycle. **Observability & Reliability Engineering (Must Have)** - Establish enterprise-wide **Observability Strategy** covering Metrics, Logs, Traces, Events, and User Experience Monitoring. - Build and maintain comprehensive monitoring, dashboards, alerting, and reliability frameworks for critical applications. - Define and implement SLA, SLI, SLO, Error Budgets, Reliability KPIs, and Service Health metrics. - Lead implementation of observability platforms such as **Grafana, Prometheus, ELK, Splunk, Datadog, New Relic, Dynatrace, OpenTelemetry, CloudWatch, and AppDynamics** . - Drive proactive anomaly detection, predictive alerting, capacity management, and performance engineering initiatives. - Implement end-to-end transaction monitoring, synthetic monitoring, business KPI monitoring, and customer experience monitoring. - Reduce MTTD, MTTR, incident volume, and customer-impacting production issues through observability-driven engineering. **Required Experience** - **10+ years** in Quality Engineering, Production Reliability, SRE, DevOps, or Platform Engineering. - **5+ years leading QA, Automation, SRE, or Platform Engineering teams.** - Proven experience building large-scale automation frameworks and enterprise observability solutions. - Hands-on experience with Cloud Platforms (AWS/Azure/GCP), Kubernetes, Docker, CI/CD, Monitoring, and Reliability Engineering. - Strong experience managing high-volume transaction systems, fintech, payments, banking, e-commerce, or highly available digital platforms. **Preferred Candidate Profile** We are looking for a leader who can: - Build a culture of **Quality Engineering, Automation, Reliability, and Operational Excellence** . - Drive engineering transformation through automation and observability. - Use AI/ML and predictive analytics to prevent incidents rather than react to them. - Partner with Engineering, Product, Operations, and Business teams to improve customer experience and platform stability. - Lead large-scale digital platforms with **99.9%+ availability targets** and measurable reliability outcomes. This would make the role more suitable for a **Engineering Manager – QA & SRE** position focused on modern Quality Engineering, Automation, Observability, and Reliability practices. **Location: Noida** **This is 5 days work from office role (No remote or hybrid)** **Things you should be comfortable with:** 1. **Working from office** : 5 days a week 2. **Pushing the boundaries:** Have a big idea? See something that you feel we should do but haven’t done? We will hustle hard to make it happen. We encourage out of the box thinking, and if you bring that with you, we will make sure you get a bag that fits all the energy you bring along. **What we value in our people:** 1. **You take the shot:** You decide fast and deliver right. 2. **You are the CEO of what you do** : You show ownership and make things happen. 3. **You sing your work like an artist:** You seek to learn and take pride in the work you do.