Enterprise Architecture - Telecom BSS Solution Architect

Job description

**Role & responsibilities** We are seeking an experienced **Telecom BSS Solution Architect** to drive the architecture, design, and transformation of Business Support Systems (BSS) across telecom domains. The candidate will be responsible for defining end-to-end BSS architecture, aligning business requirements with technology solutions, and leading large-scale digital transformation initiatives in telecom environments. The ideal candidate should possess deep expertise in Telecom BSS ecosystems, enterprise architecture frameworks, digital OSS/BSS transformation, customer management, product catalog, order management, billing, charging, CRM, and TM Forum standards. Key Responsibilities - Define and maintain Enterprise Architecture for Telecom BSS platforms aligned with business objectives. - Design end-to-end BSS solutions covering: - Customer Relationship Management (CRM) - Product Catalog Management - Order Management - Billing & Revenue Management - Charging Systems - Partner Management - Self-Service and Digital Channels - Lead telecom digital transformation and modernization programs. - Develop solution blueprints, architecture artifacts, integration patterns, and target-state architectures. - Ensure compliance with TM Forum Open APIs, SID, TAM, and eTOM frameworks. - Collaborate with business stakeholders, product teams, vendors, and technology teams for solution alignment. - Drive API-led architecture, microservices adoption, cloud-native transformation, and digital BSS initiatives. - Conduct architecture governance reviews and provide technical leadership throughout the project lifecycle. - Evaluate emerging technologies and recommend improvements to enhance customer experience and operational efficiency. - Define integration strategies between BSS, OSS, ERP, Digital Channels, Data Platforms, and third-party applications. - Participate in RFPs, solution estimations, architecture reviews, and customer presentations. Required Technical Skills Telecom BSS Domain - Customer Management - Product Management - Product Catalog - Order Fulfillment - Billing & Charging - Revenue Assurance - Partner Ecosystem Management - Mediation Systems - Subscription Lifecycle Management Telecom Standards - TM Forum Frameworx - eTOM - SID - Open APIs - ODA (Open Digital Architecture)