Executive Collection Officer

Job description

**Role & responsibilities:** We are looking for a Collection Executive to manage overdue and nonperforming customer accounts. The role includes conducting field visits, following up for repayments, negotiating settlement plans, and maintaining accurate documentation. **Key Responsibilities:** - Conduct field visits and follow-ups for overdue/NPA customers. - Ensure timely recovery of EMIs and closure of delinquent accounts. - Maintain accurate records of all collection efforts. - Coordinate with internal teams for dispute resolution. - Educate customers on repayment terms and settlement procedures. - Achieve assigned monthly collection targets. **Required Skills & Qualifications:** - Minimum 1 year of experience in collections. - Strong communication and negotiation skills. - Twowheeler with valid driving license. - Local language proficiency preferred. - Basic MS Excel knowledge. **Salary & Benefits:** - Competitive salary - Performance incentives - Statutory benefits (PF, ESI)