Executive-Customer Care Non-Voice-Back-End

Job description

Job Description: Must have knowledge of HTML, XML and CSS **Competencies & Skills** - Good communication skills, written and verbal - To be able to work well as part of the team and maintain a positive attitude - Computer literate and possess good keyboard skills. - Able to multitask and prioritize work schedules **Responsibilities: Role & Responsibilities** - Maintaining individual stats – Quality & operational. - Adhering to delivery timelines specified by the clients. - A Team player and should have an eye for detail to highlight and identify issues, work completed real time. - Manage daily capacity well to deliver numbers and reports required for the day. - Multitask and be able to prioritize and manage tasks well. - Fluency in MS office applications to manage various files and trackers efficiently. - Flexibility to absorb adhoc tasks. - Schedule adherence - Adherence to company policy & procedures. **Qualifications: Primary Responsibilities** - Amendments of the styles if they reflect incorrect. - Coordinating with different teams to get the tasks done. - Working on additional adhoc tasks. - Day to day communication with Brands. - Completing daily set targets. Preparing monthly reports. - Graduation required