Executive - Policy & Process

Job description

**Role & responsibilities** - Own end-to-end CIC reporting for all bureaus (CIBIL, Experian, Equifax, CRIF). - Ensure compliance with RBI and CIC guidelines on data submission, corrections, and customer dispute handling. - Monitor data quality, rejection rates, acceptance ratios, and DQI metrics. - Investigate and resolve CIC-related discrepancies, customer complaints, and escalations. - Coordinate with Technology teams to design, implement, and enhance CIC reporting modules in LMS/LOS. - Define business requirements for system changes, validations, and controls. - Automate reconciliation, exception tracking, and MIS for CIC reporting. - Support audits, regulatory inspections, and management reviews related to CIC reporting. **Preferred candidate profile** - Only from Mortgage background with having experience into CIC knowledge (CIBIL, Experian, Equifax, CRIF).