F&B Specialist

Job description

Key Responsibilities - Ensure breakfast, lunch, snacks, and dinner are received and set up on time across properties. - Conduct regular property visits to audit F&B execution, including live counters, presentation, garnishing, serving, scan checks, and SOP adherence. - Monitor food shortages, utilization, consumption patterns, and wastage to drive cost control. - Ensure proper live counter setup and monitor roti/food delivery frequency during meal services. - Conduct regular kitchen and caf hygiene, quality, menu, and equipment audits. - Review weekly menus and analyse order trends to optimise menu, timings, and F&B operations. - Coordinate with F&B vendors for food ordering, timely delivery, quality, and service standards. - Manage food-related resident tickets and feedback, ensuring timely resolution and closure. - Engage with REs and property staff to gather feedback, identify operational gaps, and ensure SOP adherence. - Monitor equipment-related R&M requirements and coordinate for timely resolution. - Plan next-day food orders based on occupancy, consumption, and utilization trends. - Develop and implement SOPs for food presentation, serving, quality, hygiene, and service execution. - Conduct weekly kitchen audits to track approved vs. actual food utilization and identify cost optimisation opportunities. - Plan F&B requirements for special activities, onboarding, festivals, and other events, including menu, quantity, ordering, and setup. - Drive menu planning for cafs and late-night food offerings based on resident preferences and demand trends. - Conduct regular late-night caf checks to ensure hygiene, quality, availability, and service standards. - Train and guide housekeeping/property staff on F&B presentation, serving, hygiene, and SOP adherence.