Facility Executive

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Designation: Facility ExecutiveQualification: Any GraduationExperience Required: 2+ Years Shift Timings: General ShiftWork Schedule: 6 days per week Detailed Responsibilities   Front Office Operations • To provide management advice for Front Office for escalated issues during the shift. • To ensure immediate response to all priority calls during the shift and follow escalation process • To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep   Housekeeping Operations • Attending the shift briefing • To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. • To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits. • To ensure that the housekeeping related issues are discussed with housekeeping Supervisor and also on priority for the shift and ensure there is an action and tracking for the issue closure. • To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. • Identification, on time closure and reporting of snags. • To discuss and assist facility manager on monthly basis on the vendor performance matrix. • Ensure all the housekeeping related open issues are closed on priority and within TAT without escalations. • Monthly audit report need to share with FM on consumables & reconciliation. • Monthly ordering the supplies like HK, Pantry, stationary and toiletries by creating POR,PO.   Cafeteria Operations • To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas • During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements • To ensure random food samples test is done by Moody’s authorized vendor and results are taken up accordingly. • To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. • To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. • Should conduct monthly random Kitchen audit of the vendors. • Escalate Facility Manager and then Moody’s on escalations. • Ensure the hygiene of the cafeteria vendors operating in stalls.   Meetings & Events • Taking care of business events • Arrangement of town hall events   Security access control • Monthly Audit & reconciliation of access control. • Record maintaining related to security access control data   Reporting • Creating work orders & closure of tickets related to PM/RM & Request/Proactive/Reactive work orders. • Daily/Monthly reporting.     Location: On-site –Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal info