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Job description

**Roles and Responsibilities :** - Manage domestic and international ticketing operations, ensuring accurate fares are filed with GDS systems. - Process cancellations, rescheduling, refunds, and PNR changes in accordance with IATA regulations. - Utilize Amadeus system to book flights, manage inventory, and resolve customer issues related to air travel. - Provide exceptional customer service by responding promptly to queries and resolving complaints efficiently. **Job Requirements :** - 1-6 years of experience in air ticketing or a related field (domestic & international). - Proficiency in ATPCO/Amadeus/GDS systems for booking flights and managing itineraries. - Strong knowledge of IATA rules and regulations governing air transportation industry. - Excellent communication skills for effective interaction with customers.