Flea Market Manager - SaaS

Job description

Key Responsibilities Category Strategy & Revenue Ownership Own the Flea Market category P&L across all cities revenue targets, cost structure, and margin improvement. Define the category roadmap: event formats, pricing models, vendor mix, and expansion priorities. Identify and evaluate new city/market opportunities; build business cases for expansion. Develop and track city-wise revenue forecasts, weekly cadences, and performance dashboards. Team Leadership Manage, mentor, and grow a team of Flea Market Managers across cities. Set clear KPIs for each city manager (events executed, GMV, vendor count, margins) and drive accountability. Build hiring plans as the category scales; onboard and ramp new managers effectively. Conduct regular field visits to assess execution quality and support on-ground teams. Vendor & Partnerships Build pan-India relationships with key vendor categories (food, crafts, lifestyle, services) to create a scalable vendor network. Negotiate strategic commercial terms and partnership agreements with large or repeat vendors. Develop a tiered vendor program (preferred/premium/new) to improve vendor retention and quality. Process & Playbook Development Standardize event playbooks — from pre-event planning to day-of execution and post-event reporting — for consistent quality across cities. Establish SOPs for vendor onboarding, society coordination, logistics, and collections. Drive adoption of tools, templates, and systems that improve team efficiency. Cross-functional Collaboration Work closely with Marketing for demand generation, community campaigns, and footfall strategies. Partner with Product to define tech/platform requirements that support the Flea Market category. Coordinate with Finance and Accounts for P&L reporting, collections hygiene, and cost controls. Align with Society Relations / Operations teams for society pipeline and event scheduling. Insights & Iteration Analyze performance data across cities to identify what's working and where to double down. Run experiments on new formats, vendor types, pricing, and audience engagement strategies. Share learnings across the team and feed insights back into the category roadmap.