Food & Beverage Guest Service Associate - Holiday Inn Express Hyderabad Hitec City
IHG Hotels & Resorts · Hyderabad, Telangana, India
IHG Hotels & Resorts · Hyderabad, Telangana, India
**Key Responsibilities** **Guest Service** - Greet guests warmly and assist them in a courteous and professional manner - Ensure prompt and efficient service at all times - Handle guest queries, requests, and complaints effectively - Maintain a friendly and welcoming atmosphere **Operations** - Set up and maintain buffet/restaurant area as per brand standards - Ensure proper table setting, clearing, and resetting - Assist in food and beverage service (breakfast, lunch, dinner as applicable) - Ensure all service areas are clean, organized, and well-stocked **Hygiene & Safety** - Follow food safety and hygiene standards (HACCP guidelines) - Maintain cleanliness of workstations and dining areas - Ensure proper handling and storage of food items - Comply with health and safety regulations **Teamwork** - Coordinate with kitchen and other departments for smooth service - Support team members during peak hours - Participate in daily briefings and training sessions **Brand Standards** - Adhere to Holiday Inn Express service culture and grooming standards - Maintain professional appearance and behavior at all times - Ensure consistency in service delivery as per SOPs Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.