Food & Beverage Guest Service Associate - Holiday Inn Express Hyderabad Hitec City
IHG Hotels & Resorts · Hyderabad, Telangana, India
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IHG Hotels & Resorts · Hyderabad, Telangana, India
Key Responsibilities Guest Service • Greet guests warmly and assist them in a courteous and professional manner • Ensure prompt and efficient service at all times • Handle guest queries, requests, and complaints effectively • Maintain a friendly and welcoming atmosphere Operations • Set up and maintain buffet/restaurant area as per brand standards • Ensure proper table setting, clearing, and resetting • Assist in food and beverage service (breakfast, lunch, dinner as applicable) • Ensure all service areas are clean, organized, and well-stocked Hygiene & Safety • Follow food safety and hygiene standards (HACCP guidelines) • Maintain cleanliness of workstations and dining areas • Ensure proper handling and storage of food items • Comply with health and safety regulations Teamwork • Coordinate with kitchen and other departments for smooth service • Support team members during peak hours • Participate in daily briefings and training sessions Brand Standards • Adhere to Holiday Inn Express service culture and grooming standards • Maintain professional appearance and behavior at all times • Ensure consistency in service delivery as per SOPs Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.