Fullstack UX/UI Researchers/Designer - Applied & Agentic AI Systems

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position **Job description** We are recruiting a Senior Fullstack UX/UI Researcher & Designer to serve as a pivotal member of our Applied AI function. This is a high-impact Senior Individual Contributor (IC) role designed for an elite practitioner who prefers building and executing over administrative management. By intentionally merging deep user research and high-fidelity UI design into a single "fullstack" discipline, you will solve the unique friction points created by non-deterministic AI outputs. In an environment where AI behavior is fluid, the ability to unify discovery and delivery is essential. Your work—ranging from embedded enterprise chat to real-time generative UI streams—will be the primary engine for establishing user trust, ensuring that unpredictable machine learning data is transformed into intuitive, systemic, and reliable human experiences. This role represents a critical evolution in Roche’s digital mission, bridging the gap between raw algorithmic power and meaningful user value. **Description of the area** At Roche Digital Technology, we are advancing the boundaries of Applied AI. As part of our strategic initiatives, we are enabling high-value AI (with a strong focus on Generative AI and agentic AI) through fit-for-purpose platforms, services and applications. The Applied AI Engineering Team is tasked with building innovative AI applications, GenAI agents, and agentic foundations. We operate in small agile teams (e.g., ~9 members) powered by advanced coding agents (like Claude Code) to develop and ship solutions faster than ever before. **Job Responsibilities** • UX Research & User Advocacy: Conduct user research to understand target users, develop personas, and ensure that our interfaces are optimized for user needs. Actively engage with end-users to understand their workflows and translate business needs into intuitive design concepts. Perform usability tests to iterate on design concepts, integrating user feedback for continuous improvements. Design and test complex workflows and conversational interactions, observing how users react to dynamic, non-deterministic system outputs. • Systemic UI & Conversation Design: Focus on enhancing interaction with AI-driven features by crafting user experiences that are conversational, responsive, and human-like. Shift from designing static, predictable layouts to creating flexible, dynamic interfaces that can gracefully handle unpredictable data, varying confidence intervals, and real-time LLM streams. Develop innovative visualizations to represent outputs from AI models, allowing users to easily understand and interact with complex information. Apply a strong aesthetic sense to build interfaces that foster user trust, utilizing enterprise design systems to maintain visual consistency across all touchpoints. • Wireframing and Prototyping: Design wireframes, user flows, and prototypes for innovative AI-driven applications, focusing on both desktop and mobile experiences. • Accessibility and Usability: Ensure that all designed interfaces are accessible, inclusive, and provide a seamless user experience. Apply best practices to accommodate diverse user needs. **Qualifications** • Hold a degree in Interaction Design, Human-Computer Interaction or related fields. • Be passionate about AI-driven user experiences and interested in staying up-to-date with emerging trends in UX/UI and AI. • Have a "Golden Mean" profile: deep design fundamentals backed by an artistic inclination and deep empathy for the end-user. • Be detail-oriented and have excellent problem-solving skills. • Demonstrate strong self-management skills to work effectively - take initiative in identifying and solving problems, managing time efficiently, and ensuring tasks are completed on schedule. **Education / Experience** • General UX/UI Mastery: 7+ years of UX/UI Design mastery, with a demonstrated evolution into designing for AI-driven and agentic systems. • Research Autonomy: 3–5+ years of dedicated, hands-on experience in User Research, Usability Testing, or Product Design Research, with a proven ability to own projects from a brief to final stakeholder presentation. • AI Integration Experience: Demonstrated experience designing interfaces that incorporate Large Language Models (LLMs) and classical Machine Learning (e.g., conversational assistants and data exploration tools). • Information Architecture: Experience developing user journey maps, sitemaps, and wireframes that inform AI-driven user experiences. **Skills** **Must-have:** Be able to conduct an end-to-end journey from ideation to prototype and testing: • Research Skills: Strong user research skills, including conducting interviews, usability testing, and A/B testing to validate designs. • Design Tools: Proficiency in Figma for creating wireframes, mockups, and prototypes. Design system knowledge. • Prototyping and Testing: Ability to create interactive prototypes and gather user feedback through testing. **Should-have:** • Developing experience: Basic software development skills to allow editing codebases, creating code solutions, and understanding created codebases. • aSDLC: Created working mockups, PoCs, PoVs, prototypes via Agentic Software Development Lifecycle tools and approaches like Claude Code and Codex. • CX Strategy & Integration: Ability to map customer touchpoints and integrate broader Customer Experience (CX) strategy into the product lifecycle. *