Furniture Designer

Job description

Position Overview- Strategy & New Businesses is a senior leadership role responsible for driving business growth through design excellence, strategic planning, client engagement, category development, and cross-functional collaboration. The role combines high-level design expertise with commercial acumen to identify new business opportunities, strengthen brand positioning, enhance customer experience, and deliver profitable project outcomes. The incumbent serves as a key link between clients, architects, international brands, sales teams, and internal stakeholders, ensuring that design solutions align with business objectives while maintaining the highest standards of execution and customer satisfaction. Key Responsibilities 1. Strategic Business Development • Identify and develop new business opportunities across residential, commercial, hospitality, and luxury interior segments. • Contribute to category growth strategies, revenue generation initiatives, and market expansion plans. • Analyze market trends, customer preferences, competitor activities, and emerging design opportunities. • Develop strategic partnerships with architects, interior designers, consultants, developers, and key industry stakeholders. • Support business planning by providing insights on product positioning, brand opportunities, and customer needs. • Participate in new brand evaluations, product introductions, and category enhancement initiatives. 2. Design Leadership & Project Management • Lead end-to-end design development for luxury furniture, wardrobes, walk-in closets, and interior solutions. • Conceptualize and present design proposals, mood boards, layouts, material palettes, renders, and presentation decks. • Ensure all design solutions meet client requirements, aesthetic objectives, technical feasibility, and commercial expectations. • Review drawings, specifications, and technical documentation for accuracy and compliance. • Oversee project timelines, design deliverables, and coordination between various project stakeholders. • Drive design innovation while maintaining alignment with brand standards and business goals. 3. Client Relationship Management • Act as the primary point of contact for key clients, architects, and consultants. • Conduct client meetings, project presentations, design workshops, and solution discussions. • Understand client aspirations, functional requirements, lifestyle preferences, and budget expectations. • Build long-term relationships with high-net-worth individuals (HNIs), developers, and design professionals. • Resolve project-related concerns proactively to ensure client satisfaction and relationship continuity. • Deliver an exceptional customer experience from project initiation through completion. 4. Sales & Commercial Support • Collaborate closely with sales teams to convert design opportunities into confirmed business. • Support preparation of project quotations, commercial proposals, specifications, and presentations. • Assist in negotiating commercial terms while maintaining profitability objectives. • Identify upselling and cross-selling opportunities across multiple product categories. • Support order closures by addressing design, technical, and execution-related queries. • Monitor project profitability, margins, and commercial performance indicators. 5. Technical Coordination & Execution Excellence • Review technical drawings, manufacturing specifications, and installation requirements. • Coordinate with vendors, manufacturing partners, international brands, and execution teams. • Ensure product compliance with technical, quality, and regulatory requirements. • Facilitate resolution of technical issues during design development, production, and installation stages. • Conduct site visits and project reviews to ensure successful implementation. • Maintain accuracy across all design and technical documentation. 6. Brand & Category Development • Support showroom strategy, visual merchandising, and customer engagement initiatives. • Recommend product enhancements and new collections based on market feedback and customer insights. • Work closely with international brands and suppliers to introduce innovative solutions. • Contribute to the development of category-specific growth plans and strategic initiatives. • Drive awareness of luxury design solutions through presentations, events, and industry engagements. 7. Team Leadership & Capability Building • Mentor and guide junior designers and team members. • Conduct training sessions for design, sales, and cross-functional teams. • Establish best practices for project execution, design standards, and client communication. • Foster collaboration across design, sales, operations, procurement, and marketing teams. • Promote a culture of accountability, innovation, and continuous improvement. 8. Process Improvement & Governance • Develop systems and processes to improve efficiency and project delivery. • Track project performance, design turnaround times, and customer satisfaction metrics. • Ensure adherence to organizational policies, quality standards, and project governance requirements. • Prepare management reports, business reviews, and performance analyses. • Drive operational excellence through process optimization and workflow improvements. Key Performance Indicators (KPIs) • Revenue generated through design-led opportunities. • Project conversion ratio and order closure rates. • Design proposal turnaround time. • Client satisfaction and repeat business. • Gross margin achievement and profitability targets. • New business opportunities have identified and converted. • Project delivery accuracy and execution quality. • Team training and capability development initiatives. • Cross-functional collaboration effectiveness. • Category growth and market penetration metrics.