GCP/GWS Technical Support

Job description

**Role: Google Workspace Administrator (L3)** **Required Technical Skill Set: GCP/GWS Technical Support** **Experience: 8-12 years** **Location: PAN India** **Desired Competencies (Technical/Behavioral Competency)** **Must-Have:** - Excellent Comm skill (verbal /Written) - Typing skills (typing skills (Min 60 to 80 WPM)) - Troubleshooting Experience: diagnosing and resolving complex issues with SOP documents - Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. - Knowledge of any Ticketing tool, ITIL knowledge **Good-to-Have:** - Exp 6+ months of experience in infra, Storage, Service Desk - Knowledge and hands on experience on Google products (Gmail, Calender, Meet, drive, Docs, Sheet, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, Appsheet) Google Workspace Administrator certification it would be great advantage.