German Experts - Human Resource Operations || Pune

Job description

**Ready to shape the future of work?** At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation**,** our teams implement data, technology, and AI to create tomorrow, today. **Inviting German Language Experts for Human Resource Operations || Pune** - **Job Location: Pune** - **Mandatory Skills: B2/C1 Proficiency in German Language** - **Shifts: Please be comfortable with night shifts.** - **Work Mode: WFO** We are seeking a highly skilled and customer-focused professional to join our **Global HR Operations team as a Spanish Language SME**. This role will primarily focus on delivering exceptional support to Spanish-speaking stakeholders while contributing to HR operations, payroll, and compensation & benefits processes as needed. The ideal candidate will be **fluent in Spanish and English**, possess strong communication skills, and demonstrate the ability to support global HR functions. Experience in payroll, HR operations, and compensation & benefits will be considered an advantage but is not mandatory. **Key Responsibilities: -** **Spanish Language & Stakeholder Support (Primary Focus)** - Provide high-quality support to Spanish-speaking employees, stakeholders, and vendors. - Act as a language SME for translating, interpreting, and validating HR and business communications. - Facilitate bilingual documentation and ensure clarity in global communications. - Collaborate with regional and global teams across multiple time zones. - Support employee queries and ensure a high level of customer satisfaction and experience. **HR Operations (Secondary / Optional)** - Support employee lifecycle processes including onboarding, transfers, promotions, and exits. - Maintain employee data and ensure accuracy within HR systems. - Assist in resolving employee and manager queries related to HR policies and processes. - Help maintain SOPs, knowledge base materials, and process documentation. - Participate in process improvement and operational excellence initiatives. **Payroll Administration (Optional / Good to Have)** - Assist in payroll processing activities ensuring accuracy and timeline adherence. - Support validation of payroll inputs such as attendance, incentives, and deductions. - Help in reconciliation, reporting, and payroll variance analysis. - Coordinate with payroll vendors and internal stakeholders for issue resolution. - Provide support for statutory compliance and payroll audits were required. **Compensation & Benefits (Optional / Good to Have)** - Support administration of employee compensation and benefits programs. - Assist in salary review cycles, bonus processes, and benefits enrollment activities. - Help coordinate with vendors for insurance and benefits administration. - Perform basic compensation data analysis and prepare reports. - Support payroll integration of compensation-related changes. **Required Qualifications** - Bachelors degree in human resources, Business Administration, Finance, or related field. - Fluency in Spanish and English (mandatory) strong written and verbal communication skills. - 26 years of experience in customer-facing roles, shared services, or HR support environments. - Strong interpersonal, communication, and stakeholder management skills. - Ability to work in a global, fast-paced environment. **Preferred Qualifications (Good to Have)** - Experience in Payroll, HR Operations, or Compensation & Benefits. - Exposure to HR systems or payroll platforms (e.g., HONO HRMS or similar tools). - Basic understanding of HR processes, compliance, and employee lifecycle management. - Analytical mindset and familiarity with reporting tools. **Desired Competencies** - Strong communication and language proficiency. - Customer-centric mindset with a focus on employee experience. - High attention to detail and organizational skills. - Ability to manage multiple priorities in a dynamic environment. - Collaboration and cross-cultural adaptability. **Why join Genpact?** - **Be a transformation leader** Work at the cutting edge of AI, automation, and digital innovation - **Make an impact** Drive change for global enterprises and solve business challenges that matter - **Accelerate your career** Get hands-on experience, mentorship, and continuous learning opportunities - **Work with the best** Join 140,000+ bold thinkers and problem-solvers who push boundaries every day - **Thrive in a values-driven culture** Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws