Global Banking Market-Client Onboarding & Configuration-Vice President-Bengaluru

Job description

The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, Global Markets and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. The firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Bangalore, Hong Kong and other major financial centers around the world. We make markets in and clear client transactions on major stock, options and futures exchanges worldwide. Through our global sales force, we maintain relationships with our clients, receiving orders and distributing investment research, trading ideas, market information and analysis. OUR IMPACT Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business. The New Client Onboarding team’s primary function is to partner with key stakeholders and onboard new clients with a focus on efficiency, control, and excellent client service. BUSINESS UNIT OVERVIEW Client Onboarding plays a crucial role in establishing and maintaining client relationships within the firm. This involves a comprehensive process that includes due diligence, documentation management, account opening, and client configuration. Specifically, the Client Onboarding team in Bangalore focuses on due diligence and the ongoing maintenance of client data, adhering to the compliance requirements of the Global Markets Division. The team's primary responsibility is to ensure the accuracy of due diligence data for new accounts. This is achieved through direct communication with clients, peer banks, and internal business units. A key function of this role is to enhance the efficiency and accuracy of the account opening process and to configure clients for the firm's trading businesses across regions and products across the institutional and prime brokerage services businesses. This position requires close collaboration with other Client Onboarding members, Middle Office teams, technology, sales traders, and compliance departments. Furthermore, the role involves interaction with clients and other operations counterparts, to facilitate smooth onboarding and data management. JOB SUMMARY AND RESPONSBILITIES The Client Due Diligence (CDD) team is responsible for managing the 'Know Your Client' (KYC) process, ensuring all clients meet Anti-Money Laundering (AML) requirements and adhering to relevant compliance policies, procedures, and regulatory obligations. This role involves conducting thorough AML checks, promptly addressing queries from clients, internal business units, and other departments, and identifying and escalating potential risks and issues. The CDD team also contributes to process improvement initiatives and participates in onboarding projects as needed. Key Responsibilities: • Strategic Leadership & Regional Oversight: • Manage and optimize cross-functional Client Onboarding processes across the APAC region for the custody and execution business, ensuring seamless and efficient client integration. • Act as the primary onshore manager and point of contact for critical outsourced processes, particularly those of India and Japan onboarding operations, ensuring alignment and performance. • Make strategic decisions on the prioritization of work, effectively allocating limited resources while meticulously managing key client relationships and responding to demand fluctuations. • Define and implement innovative processes to deploy new businesses or services, engaging external consulting services and reviewing best practices at peer institutions to ensure competitive advantage and market leadership. • Lead the implementation of new regulations impacting industry-wide peers, engaging large client bases to ensure timely uplift and compliance across all relevant jurisdictions. • Client Engagement & Market Insight: • Provide invaluable onboarding insights to clients, guiding them on optimal ways to access the India market and assisting them in navigating complex documentation and Know Your Customer (KYC) requirements, offering alternative solutions where necessary. • Team Leadership & Development: • Provide comprehensive leadership and managerial coverage to a team of professionals, focusing on their career development, performance management, and aspiration fulfillment. • Operational Excellence & Risk Management: • Oversee and manage all audit requirements, including the development and implementation of subsequent remediation or process improvement plans across a large operational base. BASIC QUALIFICATIONS • Time Management and Delivery: Demonstrated ability to consistently meet deadlines and manage workload effectively in a fast-paced environment. • Risk and Control Focus: Strict adherence to risk and control procedures, ensuring compliance with regulatory requirements and internal policies. • Attention to Detail: Exceptional attention to detail, ensuring accuracy and thoroughness in all tasks. • Communication Skills: Excellent written and oral communication skills, with the ability to interact confidently and professionally with employees at all levels. • Adaptability and Multi-tasking: Energetic and capable of effectively multi-tasking and prioritizing competing demands in a dynamic environment. • Teamwork and Collaboration: Strong interpersonal skills and the ability to work collaborativ