Global Delivery Lead Capital Markets and Banking Operations

Job description

**Role & responsibilities** Define and execute strategic initiatives to improve operational processes and drive enterprise-wide efficiency. Conduct advanced data analysis to uncover performance trends and inform highimpact decisions. Partner with senior cross-functional leaders to streamline workflows and align operational improvements with business goals. Monitor key performance indicators to evaluate progress and ensure sustained operational effectiveness. Lead organization-wide training programs to embed best practices and elevate operational maturity. Champion a culture of continuous improvement and operational excellence across all levels of the organization. **Preferred candidate profile** - Strong experience in **Capital Markets and Banking**. - Exposure across domains such as **F&A, Commercial Leasing, Contact Centre, Trade Finance, Regulatory Reporting, RTR, and Data & Analytics**. - Ability to manage evolving scope, with new workstreams expected to be added over time. - This role supports a **Canadian banking client**. - Proven experience managing large-scale operations, with responsibility for teams of **1,500+ employees**, with further account growth anticipated. - Strong cross-cultural awareness and stakeholder management capabilities. - Experience leading geographically distributed teams across **India and the Philippines**. - Willingness and flexibility to travel as required. Professional Experience and Years of Experience : ADM - APS & OTHERS with 10+ YEARS, Banking Core Operations with 10+ Years, Capital Markets Core Ops with 10+ Years, Data Analytics with 10+ Years, Data Engineering with 10+ Years, Data Visualization with Insight Generation with 10+ Years, DevOps with 10+ Years, Healthcare Analytics with 10+ Years, IDSS / Cloud (Infrastructure Management) with 10+ Years, Information Security with 10+ Years, Mortgage Origination & Servicing with 10+ Years, People Leadership with 10+ Years, Project Management with 10+ Years, Risk (Consumer Goods, Life Sciences, Manufacturing and Services) with 10+ Years, SAP with 10+ Years Education : Bachelors in Commerce, Bachelors in Economics, Bachelors in Finance, Masters in Business Administration, Masters in Business Analytics Skills : DevOps, Risk Management, Data Visualization, Infrastructure as a Service (IaaS), Business Intelligence (BI), People Leadership, Security/GRC, Project Management, Data Science, Compliance Risk Management