Google Cloud Account Recovery

Job description

**Role: GCP Account Recovery Technical Support II 13TH jUNE 2026** Experience Range: 4 to 8 Years NOTE: If the skills/profile matches and interested, please reply to this email by attaching your latest updated CV and with below few details: Name: Contact Number: Email ID: Highest Qualification in: (Eg. B.Tech/B.E./M.Tech/MCA/M.Sc./MS/BCA/B.Sc./Etc.) Current Organization Name: **Total IT Experience-4**to 8yrs LOCATION TCS - Chennai / Ahmedabad Current CTC Expected CTC Notice period: Whether worked with TCS - Y/N **Essential Skills & Experience** End-to-end Account Recovery ownership; Strong understanding of **GCP**, admin roles, domain ownership, recovery workflows; Identity & domain validation; Zero-error security/privacy execution; High- judgment decisioning; Fraud sensing; Audit documentation; Clear communication; Escalation handling; Adherence to SLOs. - End-to-end ownership of **Google Account Recovery cases** - Strong understanding of **GCP, admin roles, domain ownership & recovery workflows** - Ability to validate identity, domain ownership & authorization - Zero-error execution of security, trust & privacy policies - High-judgment decision-making under fraud/social engineering scenarios - Fraud sensing & prevention - Accurate, audit-ready documentation - Clear, empathetic communication - Escalation of high-risk cases - Adherence to SLOs and SOPs - Bachelors in science - Associate Google Workspace Administrator certification - 23 years' experience in Account Recovery or high-trust support role - CEFR B2 proficiency - 3+ years cloud experience with strong GCP proficiency - GCP ACE and/or ML certifications