Google Cloud Administrator
Tata Consultancy Services · Bengaluru, Karnataka, India - Chennai, Tamil Nadu, India - Hyderabad, Telangana, India
Tata Consultancy Services · Bengaluru, Karnataka, India - Chennai, Tamil Nadu, India - Hyderabad, Telangana, India
**Role & responsibilities** - Own Google Account and GCP Account Recovery cases endtoend - Validate identity, authorization, and domain ownership using approved frameworks - Execute recovery workflows with zero tolerance for policy deviation - Detect and mitigate fraud, social engineering, and unauthorized access attempts - Maintain accurate, auditready documentation of recovery actions - Escalate highrisk or nonstandard cases appropriately - Communicate clearly and empathetically with customers during critical incidents - Adhere to authentication standards, SLOs, and security policies **Required Skills & Competencies** - Strong understanding of GCP admin roles, domain ownership, and recovery workflows and familiar with GCP admin console - High judgment decisionmaking under ambiguity - Fraud detection and prevention capabilities - Excellent documentation and attention to detail - Calm, professional communication during sensitive scenarios