Governance & Control Senior Manager - VP

Job description

Join us as a "Governance & Control Senior Manager - VP" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with Governance & Control Senior Manager - VP, as well as job-specific skillsets. To be successful as a "Governance & Control Senior Manager - VP", you should have experience with: Overall purpose of role **Responsibilities** A senior member of the Governance & Control team responsible for leading and managing a team to deliver robust Quality Assurance, governance and control oversight across CDD, EDD and broader financial crime prevention activity within the UKC Financial Crime Execution (FCE) Team. The role is accountable for ensuring effective prioritisation, delivery quality, stakeholder engagement and timely escalation of material risks, themes and control deficiencies. This includes working pragmatically with colleagues across the team to: - Lead, coach and develop team members, ensuring clear objectives, effective workload allocation, timely feedback and consistent delivery standards. - Proactively identify, evaluate and drive implementation of enhancements to the controls framework that further optimise the balance between efficiency, effectiveness and control. - Oversee effective resolution of identified risk and rigour deficiencies across all portfolios, ensuring material matters are escalated with clear recommendations and ownership. - Drive risk awareness, “Right First Time” performance and continuous improvement across FCE through insight-led assurance, coaching and stakeholder engagement. - Maintain and enhance a robust quality assurance testing framework and provide senior support for ORACs, Issues, Audits and regulatory or assurance activity as required. **Key Accountabilities** Team Management, Quality Assurance and Governance Oversight (c.80%) – including but not limited to: - Direct line management, including performance management, objective setting, coaching, development, capacity planning and prioritisation of work across the team. - Accountable for ensuring QA outputs are delivered to expected standards, within agreed timeframes and with clear evidence of challenge, judgement and escalation where required. - Provide senior review, challenge and sign-off over complex or sensitive QA outcomes, thematic findings and management responses. - QA over High-risk forums. - Financial Crime (FC) Exits. - Politically Exposed Persons (PEP) Checks (including Global PEP Register accuracy). - PEP Alerts. - AML Watchlist Alerts. - RAU Risk Assessments. - Client Monies QA. - RAU Sampling (Business Activity Reviews (BARs) – Nature of Business / Source of Funds (NoB/SoF)). - Financial Institutions QA of QC checklist. - CBRF / FMRF PSR104/105 – Refusals. - Forum Admin / Forum Secretariat QA. - Suspicious Activity Reports (SARs) and Post Office SARs. - Investigations and Cash (Intensive) 650 Investigations. - Court Order investigations. Senior Stakeholder, Control and Change Responsibilities (c.20%): - Own and oversee MI, KRIs and reporting relating to QA delivery, themes, control performance and risk outcomes, ensuring insights are suitable for senior management review. - Ensure QA procedures, operating standards and control documentation are regularly reviewed, updated, approved and embedded across the team. - Set clear priorities for the team, manage competing deadlines and ensure resources are deployed effectively to meet business, audit and control requirements. - Represent the Governance & Control team in senior stakeholder discussions, providing clear insight, constructive challenge and balanced recommendations on risk and control matters. - Work in partnership with relevant external teams such as Financial Crime (in the 2nd Line of Defense – 2LoD) Compliance Assurance, Records Management, etc. - Ensure 1st class Records Management and Auditability of files. - Lead analysis of QA outcomes to identify behavioral, procedural and control enhancements, agree mitigating actions with senior stakeholders and track delivery to closure. - Provide senior leadership and control input into strategic projects, change activity and remediation plans to ensure financial crime risks, controls and QA considerations are appropriately embedded. - Co-ordinate and deliver training or coaching as required, e.g. where QA expectations change. - Produce and present MI, thematic analysis and control insights for senior governance forums, including input to the Head of Financial Crime Execution performance pack. - Supporting the wider FCE Team, as required. **Stakeholder Management And Leadership** - Provide visible leadership, setting direction, supporting development, reinforcing accountability and creating an inclusive, high-performing team environment - Engage confidently with senior stakeholders across Corporate Coverage, FCE, Financial Crime 2LoD, Audit, KYC Operations, Change and wider control functions, ensuring issues are communicated with clarity, judgement and appropriate escalation **Decision-making And Problem Solving** - Apply sound judgement to complex QA outcomes, control weaknesses and stakeholder challenges, balancing policy requirements, risk appetite, operational impact and customer/client considerations. - Make timely decisions on prioritization, escalation and recommended remediation, ensuring material issues are supported by clear rationale, evidence and ownership. - Use initiative and leadership experience to simplify, strengthen and mature control processes across the team. **Risk And Control Objective** - Take ownership for managing risk and strengthening controls in relation to the work undertaken by the team, ensuring that control issues, q