Guidewire ClaimCenter BSA

Job description

**Guidewire PolicyCenter BSA Job Description** Role Overview A Guidewire PolicyCenter BSA (Business Systems Analyst) acts as a bridge between business stakeholders and technical teams, responsible for gathering requirements, analyzing business processes, and supporting implementation/customization of Guidewire PolicyCenter. \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Key Responsibilities Requirements & Analysis - Gather, analyze, and document business requirements for insurance policy administration. - Translate business needs into functional specifications/user stories. - Conduct gap analysis between current system and Guidewire PolicyCenter capabilities. - Facilitate workshops with stakeholders (Underwriting, Product, Operations). Guidewire PolicyCenter Functional Work - Configure and support: - Policy lifecycle (submission, issuance, renewal, endorsement, cancellation) - Product model (LOBs, coverages, rules) - Rating and underwriting workflows - Support configuration changes and validate business logic. Stakeholder Coordination - Act as liaison between: - Business users - Developers (Gosu/Guidewire) - QA and testing teams - Communicate requirements clearly and manage expectations. Documentation - Prepare: - Business Requirement Documents (BRD) - Functional Specification Documents (FSD) - Process flows, use cases - Maintain requirement traceability matrix (RTM). Testing & Validation - Support SIT/UAT testing - Write and review test cases - Validate implemented features against requirements - Assist in defect triage & resolution Agile Delivery - Participate in: - Sprint planning - Backlog grooming - Daily stand-ups - Define acceptance criteria and ensure story readiness \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Required Skills Functional / Domain - Strong understanding of insurance domain - P&C (Property & Casualty) preferred - Policy lifecycle knowledge - Familiarity with Guidewire PolicyCenter modules - Product Model & Policy Transactions knowledge Technical Awareness - Basic understanding of: - Guidewire architecture - Gosu (not mandatory but preferred) - Web services / APIs / integrations - Guidewire Cloud version experience - Experience with tools: - Jira / Azure DevOps - SQL (basic querying) Analytical & Soft Skills - Excellent communication & stakeholder management - Strong problem-solving & analytical skills - Ability to handle multiple priorities \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Qualifications - Bachelor’s degree in Engineering, IT, or related field - 5–8 years of experience (mid to senior roles) - Prior experience with Guidewire PolicyCenter implementations (mandatory) \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Preferred Certifications - Guidewire Certification (PolicyCenter Business Analyst / Configuration) - Insurance certifications (AINS, CPCU – optional but beneficial) \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Nice-to-Have - Experience in end-to-end Guidewire implementation projects - Knowledge of: - BillingCenter / ClaimCenter integration - Cloud (Guidewire Cloud Platform) - Exposure to API-first architecture / digital transformations \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Sample Day-to-Day Activities - Conduct requirement workshop with underwriting team - Write user stories for renewal and endorsement flows - Product release for different provinces - Review configuration changes with developers - Support UAT defect triage - Update Jira backlog and acceptance criteria