Hardware Asset Management Analyst

Job description

**Role & responsibilities** **Job Requirements\\*** - Strong knowledge of end-to-end Hardware Asset Management processes. - Hands-on experience with ServiceNow HAM Pro. - Experience in hardware procurement, deployments, refreshes, and recoveries. - Proven experience conducting hardware asset audits. - Strong analytical and problem-solving skills. **Key Responsibilities\\*** - Manage the complete hardware asset lifecycle including request, procurement, receipt, deployment, maintenance, refresh, recovery, and disposal. - Perform hardware procurement activities and ensure alignment with Finance and Procurement. - Coordinate deployments, refresh programs, recoveries, and secure disposals. - Maintain and enhance ServiceNow HAM Pro, CMDB, ITSM, and Procurement integrations. - Conduct periodic hardware asset audits and support compliance requirements. - Develop reports, dashboards, and analytical insights for leadership. - Collaborate with IT Operations, Service Desk, Security, Compliance, and business stakeholders.