HDFC BB-Training Manager-Nagpur

Job description

**Job Purpose** Job Purpose Description **Key Result Areas** Supporting Actions - 1. Planning and Executing Training for Internal Employees - Planning training programs for Relationship officers for updating their knowledge and skills - Being involved with them at branches for client conversations and business conversion - Solving queries of internal employees over phones and emails - 1. Aiding business through solving business challenges - Develop content in terms of one pagers, Presentations, calculators, product comparisons, sales kit etc for stake holders - Develop content for training internal employees - 2. Planning and Executing Training for External Employees - Planning the training calendar for the month after consulting each of the sales stake holder in the assigned territory. - Execute the month plan as per the calendar by travelling to the assigned branches in their territory - Maintain records of training and customer conversations - Ensuring self development - Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc - External trainings to update knowledge in the financial sector - 3. Ensuring basic KPI’s are met - 16 Mandays, 6 Sales Calls - All Relationship officers active month on month in the assigned circle - Ensure assigned branches are active month on month **Note:** The role requires travelling 12-15 days in a month to his/her allocated branches. - Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) - Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives **Relationship Type** **Frequency** **Nature** **Internal** Sales Regular For daily updates. Training related activities To update about training interventions To impart training & upgrading there knowledge **External** Channel partners Consultant Trainers Daily Daily To impart training & upgrading there knowledge To upgrade there training skills & discuss about the training calendar.