Health Insurance Advisor

Job description

**Location-** Mumbai **Experience-** 1-2 years **Employment Type-** Full-Time ***Note:*** Candidates must be based in Mumbai or willing to relocate from day one of joining. This is not a remote role. **About GrayQuest** GrayQuest is India's leading FinTech innovator in the education ecosystem, transforming the $100B+ education industry through its cutting-edge financial solutions. Our flagship offering — monthly EMI solutions for school and college fee payments — makes education more accessible, affordable, and rewarding for millions of Indian families. We partner with 5,000+ leading educational institutions across India, making us a trusted name in education-focused financial services. Backed by some of India's most respected investors and entrepreneurs — including Kunal Shah & Miten Sampat (CRED), Nitin Gupta (UNI), Sumit Maniyar (Rupeek), and Sujeet Kumar (Udaan) — GrayQuest continues to expand its impact in the financial services ecosystem. As part of our strategic expansion, we have launched a new insurance and financial protection vertical, focused on helping families secure their long-term financial goals and protect their children's future. **Role Overview** We are looking for articulate and empathetic Health Insurance Advisors who can guide families through meaningful conversations around healthcare costs, medical inflation, and the financial risks that come with unexpected medical emergencies. In this role, you will engage with high-quality customers from GrayQuest’s ecosystem, understand their family’s healthcare needs and financial responsibilities, and conduct structured consultations focused on protecting their family against the rising cost of medical care. A key part of the consultation will involve helping customers understand the role of health insurance—across individual plans, family floaters, and super top-up cover—in safeguarding their savings from large hospitalization and treatment expenses, and recommending the most suitable options available in the market based on their specific needs. This role is ideal for candidates with 1–2 years of experience in advisory, sales, or financial services, excellent communication skills in Hindi and English, strong listening ability, and a natural inclination toward consultative conversations and advisory-based selling. **Key Responsibilities** - Conduct structured consultations with customers to understand their family’s healthcare needs, financial responsibilities, and existing coverage - Initiate conversations around rising medical costs, healthcare inflation, and the financial impact of hospitalization - Educate customers about the importance of adequate health protection for their families - Recommend suitable health insurance plans—individual, family floater, and super top-up— available in the market based on the customer’s needs and financial situation - Build trust through consultative discussions and needs-based advisory - Address customer questions clearly and confidently—including coverage, cashless hospitalization, waiting periods, and claims—helping them make informed financial decisions - Maintain detailed records of consultations, customer insights, and sales outcomes - Collaborate with internal teams to ensure smooth onboarding and customer support - Stay updated on health insurance products, industry practices, and financial planning concepts **Requirements** - 1–2 years of experience in advisory, sales, insurance, or financial services - Excellent spoken communication skills in both English and Hindi (mandatory) - Strong ability to build rapport and conduct engaging conversations with customers - Clear articulation, confidence, and professionalism during consultations - A consultative mindset with the ability to simplify health insurance concepts for customers - Self-driven and comfortable working in a performance-driven environment - Ability to quickly learn and adapt in a fast-paced startup ecosystem **Preferred Profile** - Prior experience in insurance, BFSI, or financial protection products is strongly preferred - Exposure to health insurance or consultative, advisory-based selling is a distinct advantage - A customer-first mindset with a demonstrated ability to build trust over consultative conversations - Candidates based in Mumbai are preferred **What We Offer** - A senior seat in a fast-growing fintech building a new insurance vertical from the ground up - Access to a high-quality, high-intent customer base from within the education ecosystem — no cold databases - A multi-insurer panel to advise from, so recommendations are led by customer fit - Attractive fixed compensation with strong performance-based incentives - Direct visibility with leadership and real influence on how the vertical is built - Clear career growth into senior advisory, team leadership, and vertical ownership roles