Hiring For AR Callers
Access Healthcare · Chennai, Tamil Nadu, India
Access Healthcare · Chennai, Tamil Nadu, India
**Role & responsibilities** - Follow up with US insurance companies to resolve outstanding medical claims and collect payments. - Review unpaid, denied, and underpaid claims to identify root causes and take appropriate action. - Contact insurance representatives via phone and payer portals to obtain claim status and payment updates. - Analyze Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERA) to identify payment discrepancies. - Initiate appeals, corrected claims, and reconsideration requests as required. - Ensure accurate documentation of call outcomes, claim status, and follow-up actions in the billing system. - Prioritize accounts based on aging reports and client-specific turnaround time (TAT) requirements. - Coordinate with internal teams, including Medical Billing, Coding, and Payment Posting, to resolve claim issues. - Meet daily productivity, quality, and collection targets. - Maintain compliance with HIPAA regulations, payer guidelines, and client processes. - Identify trends in denials and recommend process improvements to enhance collections. - Handle escalations professionally and ensure timely resolution of complex claim issues. **Preferred candidate profile** - 1 to 5 years of experience as an AR Caller in US Healthcare RCM. - Good understanding of medical billing, insurance claim lifecycle, and denial management. - Willing to work in US Shifts. - Candidates who can join with us immediately are recommended. **Perks & Benefits** - **Two way cab will be provided at free of cost.** - **Week - end will be fixed off.** - **Medical Insurance** **Contact** **Vimal HR - 9791911321 ( Whatsapp )**