Hotel Manager - Cuttack

Job description

**Job Title:** Hotel Sales Manager(Need to manager and regulate 3-4 hotels) **About OYO** OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services. We operate in 35+ countries with 157K+ storefronts, bringing affordable, trusted, and easy-to-book stays to millions of customers. **Location:** Cuttack (Need to manager and regulate 3-4 hotels) **Role Type:** On-site, 6 days a week. **What You Will Do** - Lead the hotel team to ensure smooth operations and seamless guest check-in & stay experience. - Identify training needs and conduct regular staff training sessions - Manage shifts, staff rostering, and daily team stand-ups - Ensure adherence to company SOPs and compliance policies - Drive revenue by ensuring room availability and increasing booking conversions - Enhance guest experience and resolve escalations through stakeholder management - Conduct surprise audits (Quality/Revenue) and submit reports with resolutions - Ensure adoption of Daybook for operations management **Key Performance Indicators** - Customer Experience & NPS - Hotel Revenue / VAS / Contribution Margin **Required Skills** - Excellent communication & interpersonal skills - Strong command over English and regional language - Proficiency in hotel management software and computer applications - Knowledge of industry standards, best practices & safety regulations **Who Can Apply** - **Freshers/experience** - Any graduate especially in **Hotel Management** preferred. **How to Apply:** ***INTERESTED CANDIDATES mail your cv at arpan.mukherjee@oyorooms.com.***