HR Operations and Delivery Analyst I

Job description

**Job Track Description:** - Requires relevant expertise in a professional, sales, or technical area through formal education. - Performs technical-based activities. - Contributes to and manages projects. - Uses deductive reasoning to solve problems and make recommendations. - Interfaces with and influences key stakeholders. - Leverages previous knowledge and expertise to achieve results. - Ability to complete work self-guided. - College or university degree required or the equivalent work experience providing exposure to fundamental theories and concepts. **General Profile** - Performs routine assignments. - Develops skills by performing structured work assignments. - Uses existing procedures to solve routine or standard problems. - Receives instruction, guidance, and direction from others. **Functional Knowledge** - Requires a conceptual understanding of theories, practices, and procedures. **Business Expertise** - Applies general knowledge of business developed through education or prior experience. **Impact** - Has a limited impact on own work team. - Follows standardized procedures and practices to achieve objectives and meet deadlines. **Leadership** - No supervisory responsibilities. - Responsible for developing technical contributions. **Problem Solving** - Uses existing procedures to solve standard problems. - Examines information and standard practices to make judgments. **Interpersonal Skills** - Exchanges information and ideas effectively and checks for understanding. **Responsibility Statements** - Guides and directs on HR programs and procedures. - Ensures the accuracy and integrity of HR data by conducting routine audit tests. - Prepares documentation for the HR knowledge database. - Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions. - Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. - Compiles issue logs/complaints and provides feedback on HR policy, processes, and programs. - Identifies process improvements. - Performs other duties as assigned. - Complies with all policies and standards.