HR Operations – US LOA

Job description

**Job Description: Responsibility Areas including preferred Skills and Experience** - Assist with checking eligibility status for federal FMLA requests by reviewing historical/current leave information, years of service and hours eligibility. - Verify the employee’s leave status in the benefits administration system. - Verify the employee’s years of service and hours worked for eligibility applicableness. - Review medical certifications to determine eligibility and entitlement. - Collaborate and work closely with the LOA teams - Track and record all employee requests and individual leaves in a secure manner - Ensure compliance with company policies and applicable laws. - Sound knowledge in HR Outsourced operations - HR shared services/HRO/H2R concepts/HR Backend from outsourced industries - Ability to analyze information and convert related activities into a comprehensive work plan - Ability to analyze data and trends to improve leave policies and processes - Ability to communicate and make recommendations to upper management - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions - Ability to multi-task and drive multiple projects - Ability to work independently in a fast-paced environment with changing priorities - Excellent communication skills in both verbal and written to be able to effectively explain policies and procedures to employees and management - Demonstrated ability to deal with confidential information - Demonstrated problem-solving, time management, and priority-setting skills - Attention to detail by being meticulous in managing records and ensuring compliance with federal, state and local requirements - Managing Client deliverables - People Management - SLA & KPI - On time & Quality Deliverables - Experience in client facing role - Proficient in MS Office Suite **Responsibilities: Responsibility Areas including preferred Skills and Experience** - Assist with checking eligibility status for federal FMLA requests by reviewing historical/current leave information, years of service and hours eligibility. - Verify the employee’s leave status in the benefits administration system. - Verify the employee’s years of service and hours worked for eligibility applicableness. - Review medical certifications to determine eligibility and entitlement. - Collaborate and work closely with the LOA teams - Track and record all employee requests and individual leaves in a secure manner - Ensure compliance with company policies and applicable laws. - Sound knowledge in HR Outsourced operations - HR shared services/HRO/H2R concepts/HR Backend from outsourced industries - Ability to analyze information and convert related activities into a comprehensive work plan - Ability to analyze data and trends to improve leave policies and processes - Ability to communicate and make recommendations to upper management - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions - Ability to multi-task and drive multiple projects - Ability to work independently in a fast-paced environment with changing priorities - Excellent communication skills in both verbal and written to be able to effectively explain policies and procedures to employees and management - Demonstrated ability to deal with confidential information - Demonstrated problem-solving, time management, and priority-setting skills - Attention to detail by being meticulous in managing records and ensuring compliance with federal, state and local requirements - Managing Client deliverables - People Management - SLA & KPI - On time & Quality Deliverables - Experience in client facing role - Proficient in MS Office Suite **Qualifications: Eligibility Criteria:** - Graduate with overall 5 years of experience - Proficiency in MS Office - Proven experience in a shared service or third-party support Industry preferred - Worked on HRMS applications – Peoplesoft, SAP SuccessFactors or Workday