HR Solutions Services Associate

Job description

**Job Track Description:** - Performs tasks based on established procedures. - Uses data organizing and coordination skills to perform business support or technical work. - Requires vocational training, certifications, licensures, or equivalent experience. **General Profile** - Proficiency within a range of analytical or operational processes. - Completes atypical assignments. - Works within established procedures and practices. - May establish the appropriate approach for new assignments. - Acts as a resource for colleagues. - Completes work with limited supervision. **Functional Knowledge** - Has developed skills in a range of processes, procedures, and systems. **Business Expertise** - Understanding of how best teams integrate and work together to achieve company goals. **Impact** - Impacts a team, by example, through the quality service and information provided - Uses discretion to change work procedures and practices. **Leadership** - May provide guidance and support to junior team members. **Problem Solving** - Provides solutions to atypical problems based on existing precedents or procedures. **Interpersonal Skills** - Exchanges information and ideas effectively. **Responsibility Statements** - Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations) - Prepares year-end benefit statements and benefit record updates. - Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates. - Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums. - Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees. - Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts) - Prepares offers, terms, and conditions letters. - Performs other duties as assigned. - Complies with all policies and standards.