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Hub Head

OYO · Delhi, Delhi, India - San Carlos, Rio San Juan, Nicaragua

5–12 yrs experiencefull_timePosted 1w ago

Job description

About PRISM (Parent of OYO) PRISM is a global, technology-driven hospitality ecosystem that powers hotels, vacation homes, workspaces, and urban living experiences. Built in India, PRISM operates across 35+ countries with 174,000+ assets, using strong technology and distribution capabilities to help property partners improve occupancy, revenue, and guest experience. The ecosystem brings together well-known hospitality brands such as OYO, Townhouse by OYO, Collection O, Capital O, Palette Resorts, SilverKey Executive Stays, OYO Home, and Belvilla, creating a comprehensive platform that enables property partners to grow through technology, scale, and global demand. Role: Hub Head What will you be doing? \\* Drive revenue growth by maximizing occupancy and ensuring steady availability of sellable rooms in the hub \\* Manage client collections and ensure timely recovery of outstanding receivables \\* Review revenue and performance dashboards to track team productivity and take data-driven decisions \\* Provide market insights, pricing trends, and competitive intelligence to support hub expansion strategies \\* Achieve hub targets for Revenue and Customer Experience (CX) metrics \\* Maintain quality standards to drive repeat business and improve guest experience \\* Resolve conflicts between property owners, customers, and internal teams to ensure smooth operations Key Performance Indicators (KPIs) \\* Daily availability of Sellable Rooms (DSRN) \\* Revenue & Contribution Margin (Absolute INR) \\* Pay at Hotel (PAH) realization \\* Daily Occupancy (URNs) improvement \\* Improvement in Guest Experience (GX metrics)   Required Skills \\* Strong networking ability \\* Good analytical and data interpretation skills \\* Problem-solving mindset \\* Stakeholder management & leadership capability Eligibility \\* 812 years of overall work experience \\* Minimum 34 years of experience managing teams \\* Experience in Hospitality / Travel industry will be an added advantage