Human Resource Operations Specialist

Job description

**Role & responsibilities** - Drive **end-to-end separations process from resignation to exit closure** - Follow up and ensure timely completion of **No-Dues clearances** - Coordinate with Finance for **Full & Final (F&F) settlements** and ensure SLA adherence (T+2 timelines) (T- Last working day) - Trigger **service letters, recovery communications**, and other exit documentation - Handle and resolve **ex-employee queries through HR ticketing** tools within defined TAT - Collaborate with internal stakeholders to ensure smooth and timely process execution - Track process metrics (SLA, TAT, accuracy) and support reporting requirements - Identify process gaps and contribute to continuous improvement initiatives **Preferred candidate profile** • Strong understanding of HR Operations, specifically **Separations** • Hands-on experience in **F&F processing and offboarding lifecycle** • Working knowledge of **HRMS tools** (e.g., SAP, **Workday**, Oracle) • Proficiency in **MS Excel for data management** and tracking • High attention to detail and accuracy • Strong communication and stakeholder management skills • **Ability to manage high volumes and adhere to strict timelines**