IICS Production Support s1

Infosys · Hyderabad, Telangana, India

1–5 yrs experiencefull_timePosted 4w ago

Job description

**Roles and Responsibilities** - Provide production support for IICS applications, ensuring timely resolution of issues and minimal downtime. - Troubleshoot technical problems using tools like SAS, Informatica, and ITIL processes. - Collaborate with cross-functional teams to identify root causes of errors and implement corrective actions. - Develop strong relationships with stakeholders to understand their requirements and provide effective solutions. - Participate in on-call rotations to ensure 24x7 coverage.